Preventing and Addressing Workplace Violence for Healthcare Employees

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Alexandru Casapu, MBA, MLS(ASCP)^CM, PBT^CM
Reviewer: Barbara Cebulski, MS, MLS(ASCP)^CM

In a world where workplace violence is on the rise, this timely course focuses on techniques healthcare employees can apply to recognize key risk factors and protect themselves from workplace violence incidents. This course is intended for employees and supervisors to learn about the basics of violence prevention programs, including controlling for workplace hazards and addressing workplace incidents. Definitions and examples of important aspects in a successful workplace violence training program are outlined as well as assessment tools and checklists to ensure that your workplace is effectively reducing the risk of workplace violence occurrences. This course includes both ungraded practice questions and an assessment exam upon completion.

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Course Outline

Introduction to Workplace Violence

Introduction to Workplace Violence
Introduction to Workplace Violence, continued
Risk Factors for Workplace Violence
Protecting Yourself from Workplace Violence: Prevention Programs and Education
Employer's Role in Preventing Workplace Violence
Which of the following is NOT a risk factor for workplace violence in a healthcare setting?

Preventing Workplace Violence

Developing a Violence Prevention Program

Developing a Violence Prevention Program
Assessing Workplace for Hazards
Evaluating Records and Identifying Trends
Job Hazard Evaluations
Employee and/or Customer Questionnaires
According to the FBI, the floor plan and physical layout of the workplace should be evaluated on a recurring basis and modified if needed to improve e...

Controlling for Identified Hazards

Controlling and Minimizing Workplace Hazards
Engineering Controls
Work Practice Controls
Match the following hazard controls with their proper category:

Responding to Violence Incidents

Introduction to Workplace Violence Response
Investigating Workplace Violence Events
Physical injuries are the only consequences of workplace violence.

Workplace Violence Training for Employees

Who Should Be Trained in the Prevention of Workplace Violence?
Topics for Employee Training
Every employee, including contract workers, supervisors, and managers, should be educated and trained in workplace violence prevention.

Evaluating the Efficacy of Workplace Violence Programs

Evaluating Workplace Violence Programs
Program Evaluation Checklists
Risk Factor Checklist
Inspecting Work Areas Checklist
Inspecting Exterior Building and Parking Areas
Security Measures Checklist
Workplace Violence Prevention Program Assessment Checklist

References

References

Additional Information

Level of instruction: Basic

Target audience: This course is intended for all healthcare professionals who, directly or indirectly, impact patient care.

Author information: Alexandru Casapu, MBA, MLS(ASCP)^CM, PBT^CM has over 20 years of experience as a medical laboratory scientist, section supervisor, and laboratory manager. He is the former Director of Clinical Laboratory Technology Program at Georgia Piedmont Technical College. He is currently a Program Director at MediaLab, Inc. Alex holds BS degrees in Biology and Medical Technology from Clark Atlanta University and a MBA from the University of Georgia.

Reviwer information: Barbara Cebulski, MS, MLS(ASCP)^CM has over 40 years of experience in the medical laboratory profession as a technologist, section supervisor, and laboratory manager. She was an Inspection and Technical Specialist for nine years with the College of American Pathologists in the Laboratory Accreditation Program and, until her retirement in 2015, was Program Director for MediaLab, Inc. Barbara holds a Masters in Instructional Technology from Georgia State University.

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