Get Technical Support

Contact Client Success

Email addresses will only be used to respond to your question and will not be used for any marketing purposes.

If you have a MediaLab username and password, please log in above, then click on "Need help?" and then "Still have a question? Request help from MediaLab »". This will help us ensure that your question is routed to the appropriate representative for your account, and to Premier Support, if applicable. Support questions submitted here will not be routed to Premium Support.

Please allow at least one business day for a response. Client Success is available from 10am to 6pm Eastern, Monday through Friday.

MediaLab takes privacy issues seriously. We never give, sell, or otherwise provide your personal information, including names and email addresses, to any third party or partner. See our Privacy Policy for more details.