After you meet with your MediaLab product specialist and identify your solutions, you'll have the opportunity to add an implementation package. You'll be assigned a dedicated implementation specialist who will onboard you onto the system. This includes weekly configuration meetings, health checks, setup optimization, and prioritized online and phone support. We highly recommend new clients to take advantage of our implementation package to start strong and set up for success. Please contact our sales team at
www.GetMediaLab.com to learn more.
All MediaLab subscriptions include standard support by phone and email. If your organization would benefit from additional guidance and support, you can choose to add
Premier Support. This is recommended for new clients in their first subscription year. Subscriptions to Premier Support are annual and can be renewed or discontinued each year. Please contact our sales team at
www.GetMediaLab.com to learn more.
