CAP Pro Course - Laboratory Management - Document Control (2025 & 2026)

Author: Sheryl A. Whitlock, MA.Ed, MLS(ASCP)BB
Reviewer: Joshua J. Cannon, MS, MLS(ASCP)CMSHCM

Continuing Education Credits

Objectives

  • Define document control to include specific documents for inclusion in a document control system.
  • Describe specific stages of the document development and retention.
  • Differentiate controlled and uncontrolled documents.
  • Explain required steps and best practices for revision and implementation of documents that are under document control.
  • Explain the requirements for maintenance and document archiving and retirement of documents.

Course Outline

  • Define document control to include specific documents for inclusion in a document control system.
      • Purpose and Structure of a Document Control System
      • Types of Documents Under Document Control
      • Job Aids
      • The laboratory manager is revising the document control system by removing unnecessary documents from the system in an effort to minimize storage. Whi...
      • The laboratory supervisors are sorting documents to include in a newly developed document control system. Which of the following would be stored withi...
      • Which of the following documents is not appropriate for inclusion in document control?
      • On a mock inspection of Bone Doctors Laboratory performed by the laboratory administration, five sticky notes with additional procedural reminders wer...
      • Anytime Clinic is upgrading all of the current charting systems to include the Electronic Health Record (EHR) and the Laboratory Information System (L...
  • Describe specific stages of the document development and retention.
      • Document Control Cycle
      • Formatting and Classification of Laboratory Generated Documents
      • Master Control Document
      • Backups of Electronic Document Control Systems
      • A new laboratory started testing patients on January 2. The staff reviewed the policies and procedures on January 15. The laboratory director reviewed...
      • A new immunoassay analyzer was purchased and recently installed. All validation steps are completed, and the laboratory is ready to implement the new ...
      • An inspector for the accreditation agency is reviewing a revised version of a procedure for loading specimens on an analyzer. The procedure was approv...
      • The laboratory manager is designing a template for document control. He does not have an estimate of the number of documents, and the system must enco...
  • Differentiate controlled and uncontrolled documents.
      • Differential Controlled and Uncontrolled Documents
      • The laboratory has an electronic document control system. One printed master copy of each document is retained in the laboratory manager's office, and...
      • A new laboratory manager is in the process of organizing random documents located in a binder in the specimen processing area. Which of the following ...
      • A laboratory is using an electronic document control system that accesses documents over a network. Which of the following backups is NOT acceptable?
      • A medical laboratory technician recorded a critical value and the repeat value on a notepad for reference while in transit to notify the on-site physi...
      • One of the testing personnel in the laboratory has created a flowchart to assist the staff in remembering the steps in a new procedure. When presentin...
  • Explain required steps and best practices for revision and implementation of documents that are under document control.
      • Substantial Revisions vs. Minor Revisions
      • Approval of New Documents and Revisions
      • Periodic Review of Laboratory Technical Policies and Procedures
      • Employee Review of New and Updated Documents
      • Publishing
      • A coagulation laboratory adopted a new procedure for calculating anticoagulant adjustment for patients with elevated hematocrits. Upon review by the a...
      • The local hospital in Smalltown, Nebraska, has satellite acute care locations in small cities within a 50-mile radius. Each of these sites has a labor...
      • The laboratory director for Rapid Labs is traveling overseas. Which of the following tasks cannot be completed during the laboratory director's absenc...
      • The chemistry instrument manufacturer notified ABC laboratory of changes to four of its procedures that are part of the laboratory's test menu. The ch...
      • Several procedures within the hematology department have been revised. The laboratory manager is new and would like to establish a standardized protoc...
  • Explain the requirements for maintenance and document archiving and retirement of documents.
      • Retiring and Archiving Documents and Versions
      • Retention Period for Archived Documents
      • The laboratory is striving to digitize its documents and is adopting an electronic document control system for this purpose. During the transition, it...
      • The laboratory of an acute care hospital is implementing a document control system. The laboratory is accredited by an outside agency that also has th...
      • A retired immunoassay analyzer will not be retained by the institution. The operator’s manual was incorporated into the procedures utilized for ...
      • Rapid Access Laboratory has been sold. The laboratory supervisors are organizing and purging currently stored files for long-term storage. All files h...
  • References
      • References

Additional Information

Level of Instruction: Intermediate
Intended Audience: This program is designed as an educational and training tool for MLS, MT, and MLT personnel, medical laboratory science students and interns, pathology residents, and practicing pathologists.
Author Information: Sheryl A. Whitlock, MA.Ed, MLS(ASCP)BB is the owner of ARK Laboratory Consulting, LLC and a part-time technical consultant for McKesson. Sheryl served as the laboratory coordinator for the Student Health Services Laboratory at the University of Delaware for 15 years. Sheryl received her Master’s degree in Education from Arcadia University. She has more than 35 years of experience in laboratory science to include management, education, and hands-on bench experience. She has written and published textbooks and laboratory manuals as well as having contributed to numerous online and print articles in the field of laboratory medicine.
Reviewer Information: Joshua J. Cannon, MS, MLS(ASCP)CMSHCM received his Bachelor of Science and Master of Science in Medical Laboratory Science from Thomas Jefferson University in Philadelphia, PA. He holds Medical Laboratory Scientist and Specialist in Hematology certifications through the ASCP Board of Certification. He was a professor at Thomas Jefferson University for seven years before transitioning into his current role as an Education Developer. His areas of expertise and professional passions include clinical hematology and interprofessional education.

This course is part of the CAP Competency Assessment Hub.

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