Personnel Qualifications and Performance Evaluation

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Author: Sheryl A. Whitlock, MA.Ed, MT(ASCP)BB
Reviewer: Cynthia Clawson, BSMT(ASCP), MBA, HCA; Alexandru Casapu, MBA, MLS(ASCP)CM, PBT(ASCP)CM

This course presents the CLIA personnel qualifications for individual laboratory personnel as outlined by regulations. The acceptability of an individual to serve in a role(s) when provided with specific qualifications is described and detailed. CLIA personnel requirements for High and Moderate complexity testing are presented in a clear and concise way. The contents of an appropriate job description and recommended provision to employee are outlined, along with Performance evaluation processes including recommended components.

Continuing Education Credits

Objectives

  • State the CLIA personnel qualifications for individual laboratory personnel as outlined by the regulations.
  • Determine acceptability of an individual to serve in a role(s) when provided with specific qualifications
  • Differentiate CLIA personnel requirements for High and Moderate complexity testing.
  • Outline contents of an appropriate job description and recommended provision to employee.
  • Discuss Performance evaluation process including recommended components.

Course Outline

  • Job Description
      • Purpose of A Job Description
      • The human resources director recommends using the job description to assist with directing the hiring process. A new manager is hiring some testing pe...
      • The Human Resources department has drafted a job description for a newly created lead technologist position in the chemistry laboratory. The laborator...
      • Template for a Job Description
      • Match the job description template section to the item to be included in the job description
      • The human resources department is revising the job description template for the laboratory. On a conference call with the laboratory manager, the huma...
      • Implementation and Maintenance of Job Descriptions
      • As a part of the hiring process for a laboratory assistant to serve as a specimen processing tech, the human resources staff obtains the most recent j...
      • The laboratory manager is reviewing personnel folders for compliance. She notes that some job descriptions contain one signature, some contain multipl...
  • Personnel Requirements
      • Organizational Structure
      • Each employee who serves in a position or role required by CLIA must be present on site whenever patient testing is in progress.
      • One technologist who is qualified to be a general supervisor continues to serve in a testing personnel position and does not apply for the general sup...
      • Regulatory Requirements for Laboratory Personnel as Defined by CLIA
      • In determining personnel requirements for a new laboratory, which of the following testing will not have personnel requirements as defined by CLIA?
      • The core laboratory in a hospital performs high complexity testing in the immunology testing section. All testing and managerial employees in that dep...
      • Differentiate Personnel Required for Moderate and High Complexity Laboratories
      • A technical consultant and a technical supervisor is required for high complexity testing.
    • Laboratory Director
      • Laboratory Directors of Moderate and High Complexity Laboratories Qualifications
      • A physician's office laboratory is planning an upgrade from moderate to high complexity to perform clinical chemistry testing. The laboratory director...
      • The laboratory director of a moderate complexity laboratory is retiring. Which of the following current personnel would be qualified to serve as labor...
      • An individual with a bachelor's degree in microbiology is not ever qualified to be a laboratory director of a moderate complexity laboratory.
      • The laboratory director may not delegate any responsibilities to the general supervisor.
    • Technical Consultant Qualifications
      • Technical Consultant Qualifications
      • The local hospital has several satellite sites. Which of the following complexity levels of satellite sites would be required to name a Technical Cons...
      • An MD who does not possess a current medical license in the state in which the laboratory is located, may not serve as technical consultant.
      • The laboratory director is interviewing current employees to select someone who can serve as technical consultant. Which one of the following responsi...
    • Clinical Consultant Qualifications
      • Clinical Consultant Qualifications
      • Technologist with a Bachelor's degree or Master's degree in clinical chemistry or microbiology can serve as a clinical consultant.
      • A clinical consultant was hired for a moderately complex laboratory. Which of the following requirements satisfies the minimum requirements for a clin...
      • An acute care hospital in a rural location, has hired a clinical consultant, laboratory director, and technical consultant who are not on site at all ...
    • Technical Supervisor Qualifications
      • Technical Supervisor Qualifications
      • The high complexity hospital laboratory must replace the technical supervisor for clinical chemistry. The management has posted the job and received a...
      • Which of the following responsibilities would be found listed in the job description of the technical supervisor?
    • General Supervisor Qualifications
      • General Supervisor Qualifications
      • A laboratory, recently upgraded to high complexity, is interviewing candidates for the general supervisor position. Which of the following applicants ...
      • The general supervisor for a high complexity laboratory has resigned. He will be replaced by an internal candidate if possible. Which of the follow ca...
      • The general supervisor does perform testing two days per week and serves in an administrative role the remainder of the week. Which of the following w...
    • Testing Personnel Qualifications
      • Testing Personnel Qualifications for Moderate and High Complexity Testing
      • The laboratory manager for a high complexity laboratory is selecting persons to be interviewed for openings for testing personnel. The positions are a...
      • All of the following personnel would be qualified to perform high complexity testing, EXCEPT?
  • Personnel Evaluation Process
      • Introduction to Performance Evaluation
      • The laboratory director of a new laboratory is working to develop a performance evaluation form. Where can the director find the specific expectations...
      • Performance evaluations are completed by management personnel as part of the responsibilities of the position. In any work setting, which employees wi...
      • Performance Evaluation Process
      • Involvement of staff members in the performance evaluation process must be defined and included in their job descriptions as appropriate. Which of the...
      • Specific tools are being selected for use in evaluating performance in a new laboratory. Which of the following statements is true regarding the tools...
  • References
      • References

Additional Information

Level of instruction: Intermediate

Intended Audience: Medical laboratory scientists, medical technologists, and technicians. This course is also appropriate for medical laboratory science students and pathology residents.
Author information: Sheryl A. Whitlock, MA.Ed, MT(ASCP)BB is the owner of ARK Laboratory Consulting, LLC and a part time technical consultant for McKesson. Sheryl served as the laboratory coordinator for the Student Health Services Laboratory at the University of Delaware for 15 years. Sheryl received her Master’s degree in Education from Arcadia University in Glenside, Pennsylvania. She has more than 35 years of experience in laboratory science and has written and published textbooks and laboratory manuals as well as having contributed to numerous online and print articles in the field of laboratory medicine.
Reviewer information: Cynthia Clawson, BSMT(ASCP), MBA, HCA received her Masters degree from Wilmington College, in Wilmington Delaware and a Bachelor of Science degree in medical technology from Salisbury State University in Salisbury, Maryland. She is a Clinical Specialist for Point of Care testing, Quality Assurance, and Regulatory Compliance at the same facility, now called University of Maryland Shore Regional Health at Chestertown.
Reviewer information: Alexandru Casapu, MBA, MLS(ASCP)CM, PBT(ASCP)CM has over 20 years of experience as a medical laboratory scientist, section supervisor, and laboratory manager. He is currently a Program Director at MediaLab, Inc. Alexandru holds BS degrees in Biology and Medical Technology from Clark Atlanta University and an MBA from the University of Georgia.
Course Description: This course presents the CLIA personnel qualifications for individual laboratory personnel as outlined by regulations. The acceptability of an individual to serve in a role(s) when provided with specific qualifications is described and detailed. CLIA personnel requirements for High and Moderate complexity testing are presented in a clear and concise way. The contents of an appropriate job description and recommended provision to employee are outlined, along with Performance evaluation processes including recommended components.

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